Return & Refund

Once an order has shipped, we do not accept returns or exchanges.

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Purchases Made Through Retailers

Please contact the store where you purchased your products for a return or exchange (note each retailer have their own return rules and regulations).  Guy & Lady Barrel LLC  is unable to provide a return or exchange for a purchase made through a retailer.

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Canceling An Order

Although we do not accept any returns or exchanges, you may cancel an order before it ships from our facility if it has not been shipped.

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Damaged or Defective Products

Damaged or defective products may be returned to Guy & Lady Barrel LLC. Please adhere to the following:

• Please contact us at contact@alcoholinfusedcigars.com with your name and order number. Please write reason for return under subject line.

• Please submit photo of the damaged or defective product.

• Ship items back to us within 14 days of initial return email.

• Refund will be issued within 7 business days once the item is received.